Monday, September 18, 2006

Concensus: The FRO is a pit of despair

It seems that while custodial parents have some gains from this organisation, the general concensus is that they are a machine-like organisation that operates with complete authority and not an ounce of empathy. Lawyers, clerks, non-custodial parents, and custodial parents are affected daily by the ineptitude of these govenrment employees and their job-for-life level of responsibility.

They messed up the cheque delivery system last month and many custodial parents were put out by the alck of funds. They had a lame and inexcusable reason for the problems, but have made no headway into designing an electronic system that would make the process less painful and much more managable.

IT TAKES TWO WEEKS FOR A SUBMITTED (FAXED) DOCUMENT TO BE ATTACHED TO YOUR FILE! DON'T EXPECT A FAX TO BE FILED, CALL THEM BACK IN TWO WEEKS AND ENSURE IT HAS BEEN.

Inviting the FRO to the proverbial table in a child support dispute will often do more harm than good, leaving the claimant to do the leg-work and the payor at the mercy of a careless, faceless organisation that cannot comprehend that there are GOOD people out there so they treat all payors as criminals.

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