Wednesday, April 18, 2007

A note to the Minister...

It's that time of year again. I'm awaiting the documentation from my ex-wife to file with the courts and FRO to re-calculate the child support amount. I have not notified the FRO yet, though my ex-wife has had the documentation for a few weeks. This note is a plea for change.

The following was directed at the Minister of Community and Social Services, Madeleine Meilleur, through the Ministry's web site.
With all of this effort on making NCPs pay support, something I am doing and have done well-beyond the guidelines and what is reasonable, why has the Ministry not made it easier to file information with Courts, retrieve account status information from the FRO, and provided a better on-line experience for those of use who are paying support?

Every year I am at the mercy of the FRO and the whims of my ex-wife to file documentation because a judge of questionable intelligence and bias, deemed it necessary to create a court order that is beyond logic. I have and will comply with it and I still (in spite of my experiences) support the need for Child Support. I am concerned at the manner in which the FRO does what it wants, regardless of the court order in place and find the access to a response when using efficient means to communicate troublesome. I find it offensive that I cannot get a Statement of Account without a cost. I refuse to pay those fee because it's simply wrong, though it has been proven necessary in the past because the FRO was incapable of simple accounting. Even last year their non-compliance with my court order caused confusion.

The FRO's reputation is one of problematic interference and negligent inaction, or action when they have been told not to act. They are known for being non-responsive as my 5 or so faxes for an update and offering new information over several months of last year, where I asked of confirmation of receipt were unanswered, though confirmed when I caught up with an Agent in December.

As I need to file documents annually with the courts. I would appreciate a manner that would allow me to complete this task without taking a day off work. Whether it's on-line, by fax, by mail, or a combination of both I would truly appreciate the process being streamlined so that I'm not left with a further financial impact beyond what I already (over)pay.
Yes, I threw a dig at my judge. I do pay well-beyond guidelines, and I have been ordered to by a system that pities the "Custodial Parent" I am not, in fact, non-custodial, we have joint custody, but she is the primary residence for my daughters so she gets paid. While I believe that she should get the guideline amount and my share of any reasonable expenses, The judge (if you read the web-site and my story) was so kind as to saddle me with her legal expenses, though going to court was entirely her choice as a manner of a failure to negotiate outside of the courts.

For years I have told myself it was not her, but the system that caused this pain. I will continue to tell myself that because it helps keep things cool between us. I have no choice but to lie to myself in this manner, the alternative is resentment as this feels very much like being swindled.